Abstract:
Have you ever damaged work, a relation, a job , a team by doing a confrontation wrongly? Either by being (too) aggressive or too weak?
Or even worse, have you ever let a relation, a job, a project go wrong because of not wanting or daring to confront ?
Since we all know that blaming or placating are not effective, how do we deal with broken promises, missed deadlines, or unacceptable behaviour ? How can we hold someone accountable face to face and solve the problem in a way that benefits the relationship ? 
In this interactive session, we present and practice the model from Crucial Confrontations by Patterson, Grenny, McMillan, and Switzler.

Format and length: 

90 mins, interactive workshop.

Intended audience and prerequisites:
Anyone who wants to become better at confrontations.
Anyone interested in effective teamwork and management

Objective(s) of the session:
Teach people about the dynamics of effective confrontations.

Benefits for participants and presenter(s):
Participants will get familiar with the Crucial Confrontations model
Participants will be ready to practice on increasingly crucial issues at their job
Participants and presenters will gain wisdom from dialoguing around the difficulty of confronting each other in a team